You can relabel the interface to the name of your company.
To do so, see the Administration and Configuration manual, at the section Web.cfg .
In short, you can add to Web.cfg lines like this:
Branding.ApplicationName MyCompany
Branding.PocketPCTitle "MyCompany Mobile"
Branding.LinkMain http://www.mycompany.com
Branding.LinkSupport http://www.mycompany.com/support.html
You need to restart DeskNow for these setings to take effect.
If you also want to change the /desknow/ part of the URL that is displayed in the browser's address bar:
For DeskNow 3.1 and later:
- stop DeskNow
- rename the file C:Program FilesDeskNowconfCatalinalocalhostdesknow.xml (/var/desknow/conf/Catalina/localhost/desknow.xml) to a different name (ex. mymail.xml)
- start DeskNow
- you can now access DeskNow at http://www.mydomain.com/mymail/index.html
- you can edit C:Program FilesDeskNowwebappsROOTindex.html, pocket.html,wap.wml to point to /mymail instead of /desknow
- (optional - required only if you access DeskNow via IIS) edit C:Program FilesDeskNowconfworkers2.properties and replace /desknow/ with /mymail/
- you do not need to reapply these settings when you upgrade
For DeskNow version < 3.1
- stop desknow
- rename the directory C:Program FilesDeskNowwebappsdesknow ( /var/desknow/webapps/desknow) to a different name (ex. mymail)
- edit C:Program FilesDeskNowwebappsROOTindex.html (/var/desknow/webapps/ROOT/index.html) to point to the new URL
- edit C:Program FilesDeskNowwebappsmymailredirect.html (/var/desknow/webapps/mymail/redirect.html) to point to the new URL
- (optional - required only if you access DeskNow via IIS) edit C:Program FilesDeskNowconfworkers2.properties and replace /desknow/ with /mymail/
- start DeskNow
- remember that you will need to do this again if you upgrade DeskNow to a new version
See also this article: http://www.desknow.com/kb/idx/5/038/article/