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Home Instant Messaging The applet disconnects frequently - I have problems staying connected / sending messages to other users

The applet disconnects frequently - I have problems staying connected / sending messages to other users

Try disabling the usage if NIO for higly-scalable communications: edit the file Messenger.cfg and set

PlainConnector.NIO FALSE

then restart DeskNow.

If this does not work, please enable the Java Console logging (see http://www.desknow.com/kb/idx/8/033/article/ ) and send this log to our support team.

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