DeskNow Knowledge Base
 
      
Home Mail Delivery errors I get this error when sendin out emails: SMTPAddressFailedException: 554 : Relay access denied

I get this error when sendin out emails: SMTPAddressFailedException: 554 : Relay access denied
This error means that the server that DeskNow is sending to does not allow mail relay.

If this happens on every email sent outside, you're probably using another SMTP server as mail relay (your ISP?), and configured it in the Administration/SMTP Outgoing/SMTP forwarding section. Check with your ISP if you are authorized to relay, or try configuring DeskNow to use the username/password provided by your ISP for SMTP forwarding.

If this happens only on some email addresses, check with the administrator of the remote mail server.
Email Article Email
Print Article Print


How helpful was this article to you?
Related Articles
article I cannot send mail using Outlook/Eudora/etc: 551 Relay denied
If you're getting the '551 Relay denied'...

  May 31, 2004    Views: 83126   
article 550 5.7.1 Access denied
This response comes from the remote server.The...

  June 24, 2004    Views: 206261   
article 550 MAIL FROM local domain, but you're not authorized to relay. Suspected address spoofing. Command rejected.
This message is generated by DeskNow. This...

  August 14, 2006    Views: 23351   



Powered by Lore :: (c)2003 Pineapple Technologies.