Sometimes you need to add some custom pages to DeskNow, which opens other tools that need to know what is the username of the user currently logged in , his/her full name, and so on. DeskNow provides a single JSP tag to easily generate this information inside a web page.

To test, simply create a file called Test.jsp and save it into desknow\jsp\original

The content should look like this:

<%@ taglib uri="/DeskNowTags" prefix="dn" %>
<dn:account>
username: <%= account_username %>@<%= account_domainname %> <br/>
community: <%= account_communityname %> <br/>
full name: <%= account_fullname %>
</dn:account>

You can then open the page in a new browser window/tab, at the address http://www.server.com/desknow/jsp/original/Test.jsp . If the browser had a valid session, i.e. after the user has logged in to DeskNow, the page will show the account details of the current user.