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Home Mail My spam mail is being downloaded to my Outlook pop3 client. Why?

My spam mail is being downloaded to my Outlook pop3 client. Why?

By default, DeskNow is set to send all received mail - including spam - to pop3 clients.

The reason why it is doing it is that it is conservative by default - there may be false positives in your spam folder, and we don't want you to miss those.


Possible solutions:
1. consider using IMAP instead. It's a better protocol ( http://www.desknow.com/kb/idx/0/028/article/ )

2. disable the option in Administration/Antispam/POP3 . In this case, pay attention to the daily spam report sent by DeskNow to check for legitimate messages classified as spam.

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