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Everything related to sending and receiving email

articleAll the new emails that I receive are already marked as read before I see them
This could have different causes: POP3 client...

(No rating)  February 13, 2006    Views: 6335   
articleCan I prevent some users to send mails outside? And let them only send mails internally? How?
This is possible, by using the User classes....

(No rating)  May 17, 2006    Views: 2153   
articleCan I setup DeskNow to reject messages immediately if they are blacklisted by SURBL?
This is not possible, because of the...

(No rating)  May 18, 2006    Views: 1855   
articleHow can I blacklist some senders?
To create a domain-level blacklist Simply...

  August 3, 2006    Views: 1108   
articleHow can I configure DeskNow to get emails for multiple users from a single external pop3 account?
Your company may have all emails for a domain...

  May 20, 2005    Views: 32622   
articleHow can I get the source of an email message ( .eml format)
Email messages are transferred between...

(No rating)  September 17, 2007    Views: 877   
articleHow can I have push email to my Windows Mobile device?
We recommend using a IMAP-to-Push client for...

  May 10, 2007    Views: 1420   
articleHow can I push mail to my BlackBerry?
RIM BlackBerry (tm) devices use a proprietary...

  September 7, 2005    Views: 18914   
articleHow can I receive mail without a fixed IP address, or without using port 25?
We recommend using the DynDNS.com service (...

(No rating)  July 13, 2006    Views: 1973   
articleHow do I add pictures to my emails? And to my signature?
It is possible to include images in an email or...

  February 15, 2006    Views: 5687   
articleHow do I configure Mozilla Thunderbird to connect to DeskNow via IMAP?
in Thunderbird, select Tools/Account settings...

  February 1, 2006    Views: 12692   
articleHow do I configure Outlook to use DeskNow ?
It is usually very easy to configure a DeskNow...

  July 5, 2004    Views: 50829   
articleHow do I enable digital encryption and signing for a domain?
DeskNow supports the S/MIME protocol for...

(No rating)  January 15, 2007    Views: 1614   
articleHow do I move/copy emails from one account to another?
To copy or move mails from one...

  April 28, 2006    Views: 2639   
articleHow do I send an email to all users?
As administrator, simply login and go to...

(No rating)  August 1, 2006    Views: 2196   
articleHow do I turn off antispam?
In some circumstances you may want to turn off...

  June 5, 2005    Views: 27983   
articleI get a timeout when trying to download email with POP3 from Outlook. The message quotes 'Error Number: 0x800CCC0F'
The full text of the message is typically...

  September 29, 2004    Views: 47369   
articleI receive an email with a winmail.dat attachment. How do I open it?
winmail.dat is a proprietary Microsoft format...

  October 24, 2005    Views: 17963   
articleI suspect my server is being used as open relay. How can I check?
First of all, it is important to understand...

(No rating)  September 17, 2007    Views: 1168   
articleMy spam mail is being downloaded to my Outlook pop3 client. Why?
By default, DeskNow is set to send all received...

(No rating)  October 4, 2006    Views: 1882   
articleNetwork error or timeout in sending or receiving email with Outlook
This could be due to many different...

  August 30, 2004    Views: 46528   
articleSome user accounts do not receive email automatically from External POP3 account, even if 'Check automatically' is enabled
When there are problems in receiving emails...

(No rating)  May 11, 2006    Views: 2485   
articleThe content filter for outgoing messages works only when sending from the webmail, not from a mail client like Outlook
DeskNow can apply different content filters for...

(No rating)  March 15, 2007    Views: 1404   
articleThe number of unread messages displayed in the menu is incorrect. How can I fix this?
If the number of unread emails (in brackets)...

  January 24, 2005    Views: 43503   
articleWhat is a reverse PTR record? How can I use it to fight spam?
IP addresses (like 101.34.123.12) are assigned...

  June 7, 2004    Views: 59517   
articleWhat is SPF?
SPF ('Sender Policy Framework') is a protocol...

  September 22, 2004    Views: 22514   
articleWhen opening some emails in my web browser, I see this text: DN_XSS_NEUTRALIZE
This text indicates that DeskNow has blocked...

  November 30, 2005    Views: 15549   
articleWhen viewing a mail thread, only the current mail is shown
Mail threading is based on a standard header...

  October 27, 2005    Views: 15821   
articleWhy was this message classified as spam?
To understand why a particular message was or...

  July 31, 2006    Views: 2022   
Subcategories
category Delivery errors (20)
Explanation of the most common errors that can occur during mail delivery (incoming and outgoing)



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