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Everything related to sending and receiving email

articleAll the new emails that I receive are already marked as read before I see them
This could have different causes: POP3 client...

(No rating)  February 13, 2006    Views: 20939   
articleCan I prevent some users to send mails outside? And let them only send mails internally? How?
This is possible, by using the User classes....

  May 17, 2006    Views: 18379   
articleCan I setup DeskNow to reject messages immediately if they are blacklisted by SURBL?
This is not possible, because of the...

(No rating)  May 18, 2006    Views: 15657   
articleHow can I blacklist some senders?
To create a domain-level blacklist Simply...

  August 3, 2006    Views: 7926   
articleHow can I configure DeskNow to get emails for multiple users from a single external pop3 account?
Your company may have all emails for a domain...

  May 20, 2005    Views: 49577   
articleHow can I get the source of an email message ( .eml format)
Email messages are transferred between...

  September 17, 2007    Views: 17609   
articleHow can I have push email to my Windows Mobile device?
We recommend using a IMAP-to-Push client for...

  May 10, 2007    Views: 16361   
articleHow can I push email to my iPhone?
We recommend using NuevaSync (...

(No rating)  July 17, 2009    Views: 18468   
articleHow can I push mail to my BlackBerry?
RIM BlackBerry (tm) devices use a proprietary...

  September 7, 2005    Views: 36343   
articleHow can I receive mail without a fixed IP address, or without using port 25?
We recommend using the DynDNS.com service (...

(No rating)  July 13, 2006    Views: 16187   
articleHow do I add pictures to my emails? And to my signature?
It is possible to include images in an email or...

  February 15, 2006    Views: 23262   
articleHow do I configure Mozilla Thunderbird to connect to DeskNow via IMAP?
in Thunderbird, select Tools/Account settings...

  February 1, 2006    Views: 31162   
articleHow do I configure Outlook to use DeskNow ?
It is usually very easy to configure a DeskNow...

  July 5, 2004    Views: 74701   
articleHow do I enable digital encryption and signing for a domain?
DeskNow supports the S/MIME protocol for...

  January 15, 2007    Views: 16002   
articleHow do I implement mail archiving?
DeskNow by default supports what is sometimes...

  February 9, 2010    Views: 16203   
articleHow do I move/copy emails from one account to another?
To copy or move mails from one...

  April 28, 2006    Views: 19705   
articleHow do I send an email to all users?
As administrator, simply login and go to...

(No rating)  August 1, 2006    Views: 16107   
articleHow do I turn off antispam?
In some circumstances you may want to turn off...

  June 5, 2005    Views: 35681   
articleI get a timeout when trying to download email with POP3 from Outlook. The message quotes 'Error Number: 0x800CCC0F'
The full text of the message is typically...

  September 29, 2004    Views: 65822   
articleI receive an email with a winmail.dat attachment. How do I open it?
winmail.dat is a proprietary Microsoft format...

  October 25, 2005    Views: 36039   
articleI suspect my server is being used as open relay. How can I check?
First of all, it is important to understand...

(No rating)  September 17, 2007    Views: 12988   
articleMy spam mail is being downloaded to my Outlook pop3 client. Why?
By default, DeskNow is set to send all received...

  October 4, 2006    Views: 16388   
articleNetwork error or timeout in sending or receiving email with Outlook
This could be due to many different...

  August 30, 2004    Views: 64067   
articleSome email messages appear 'crossed', i.e. with a line across them. What does it mean?
Some email clients (most notably Microsoft...

  October 27, 2009    Views: 21631   
articleSome user accounts do not receive email automatically from External POP3 account, even if 'Check automatically' is enabled
When there are problems in receiving emails...

  May 11, 2006    Views: 20045   
articleThe content filter for outgoing messages works only when sending from the webmail, not from a mail client like Outlook
DeskNow can apply different content filters for...

(No rating)  March 15, 2007    Views: 16446   
articleThe number of unread messages displayed in the menu is incorrect. How can I fix this?
If the number of unread emails (in brackets)...

  January 24, 2005    Views: 58377   
articleWhat is a reverse PTR record? How can I use it to fight spam?
IP addresses (like 101.34.123.12) are assigned...

  June 7, 2004    Views: 86168   
articleWhat is SPF?
SPF ('Sender Policy Framework') is a protocol...

  September 22, 2004    Views: 31061   
articleWhen opening some emails in my web browser, I see this text: DN_XSS_NEUTRALIZE
This text indicates that DeskNow has blocked...

  November 30, 2005    Views: 28338   
articleWhen viewing a mail thread, only the current mail is shown
Mail threading is based on a standard header...

  October 27, 2005    Views: 31007   
articleWhy was this message classified as spam?
To understand why a particular message was or...

  July 31, 2006    Views: 20276   
Subcategories
category Delivery errors (25)
Explanation of the most common errors that can occur during mail delivery (incoming and outgoing)



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