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Customization and Integration
Articles on ow to personalize DeskNow, and integrate it into your environment

articleActive Directory integration
It is possible to make DeskNow use Active...
  May 2, 2004    Views: 48151   
articleCan I access my calendar using iCal (Mozilla Sunbird, Thunderbird, Apple iCal, etc)? Can I publish my calendar on the web?
DeskNow lets you publish your calendar on the...
  January 11, 2006    Views: 23389   
articleCustom authentication
This article describes how to use a custom...
(No rating)  May 2, 2004    Views: 50692   
articleCustom Links in the menu
Currently the customization of the left menu is...
  May 2, 2004    Views: 50256   
articleCustom login page
It is possible to customize the login page of...
  May 2, 2004    Views: 53854   
articleHo do I redirect users to a particular web page on logout?
  When the user clicks on the Logout...
  June 29, 2005    Views: 25600   
articleHow can I add / replace the icons (smileys) in the messenger?
The number of icons shown in the messenger is...
(No rating)  September 7, 2004    Views: 48791   
articleHow can I enable compression of the web pages served?
It is possible to enable gzip compression of...
(No rating)  October 25, 2007    Views: 5184   
articleHow can I have the login page at a different URL than index.html?
Just edit the file...
  April 11, 2005    Views: 39945   
articleHow can I redirect users to use SSL /HTTPS?
Simply add this line as the FIRST line in the...
  December 22, 2008    Views: 4319   
articleHow do I change the greeting banner used for SMTP, POP3, IMAP
You can change the software type shown in the...
(No rating)  December 15, 2006    Views: 6590   
articleHow do I change the sound that is played when a new email arrives?
The sound is stored in the file C:\Program...
(No rating)  August 23, 2007    Views: 5508   
articleHow do I create custom pages knowing the current user's username, full name, domain, etc
Sometimes you need to add some custom pages to...
  July 2, 2006    Views: 7118   
articleHow do I customize the web interface?
DeskNow allows customization at two levels:...
  May 27, 2004    Views: 40671   
articleHow do I make the DeskNow service start after the database server?
This article applies to Windows environments...
  May 27, 2004    Views: 51749   
articleHow do I replace the name and the links to DeskNow with the name of my company?
You can relabel the interface to the name of...
  August 12, 2004    Views: 52552   
articleHow do I use DeskNow as web server for other virtual domains?
DeskNow uses Apache Tomcat as its web server...
  January 17, 2005    Views: 49559   
articleHow do I use my own company name / logo ?
In DeskNow every domain can have its own logo...
  August 12, 2004    Views: 49509   
articleHow to integrate DeskNow with Postfix
It is possible to integrate DeskNow with a...
  September 13, 2004    Views: 48659   
articleHow to use DeskNow only as group calendar for an intranet
run the Configuration Wizard, disable Instant...
  May 3, 2004    Views: 41046   
articleIncorrect characters in emails when pasting from MS Word
If you paste text from Microsoft Word into the...
(No rating)  December 13, 2007    Views: 6146   
articleLDAP Authentication
It is possible to make DeskNow use an...
  January 4, 2005    Views: 48117   
articleLogin using a single URL that includes username and password
IMPORTANT: using this method of login poses a...
  July 17, 2004    Views: 57445   
articleThe DeskNow service does not start in Windows
First of all, make sure that DeskNow can start...
  July 7, 2004    Views: 50358   
articleWhen I edit a new event, the date fields do not work properly, or I encounter other problems
This may be caused by an antivirus, browser...
(No rating)  February 9, 2010    Views: 3836   



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