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Support Although we do our best to make all our products very easy to install and configure, you may still have some particular configuration problems or general questions about them. Or you may just want to suggest improvements, request new features, leave feedback, and so on. Customer support is currently available in two forms: The Knowledge Base contains articles answering the most common issues and questions proposed by our customers. 90% of all the questions that we receive by our customers are already answered here! Available to customers during their trial period, or customers that have purchased a commercial license, premium support is the most secure and dependable way to have any question answered by our staff in a short time. Premium support guarantees you that every your question will be answered, and that every problem you may submit will be examined and fully solved until you are completely satisfied.
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